The moving industry uses unique terms to describe the moving process and products. Like learning any new language, it’s important to ask questions, especially when it comes to the financial aspects of your move. We’ve defined some of the key terms you should know when it comes time to talk about the financial aspects of your move.
Bill of lading: A contract between the mover and the customer that also acts as a receipt. Make sure you understand everything on the bill before you sign it.
Binding estimate: A flat price based upon a given inventory meaning no matter how long the job takes, the flat price is always paid. This is typically restricted to situations when an on-site estimate is performed.
Fuel Surcharge: When gasoline prices are in a period of flux, some movers will charge the customer an added fee in addition to the cost of the move to compensate for the higher cost of fuel. When getting a quote be sure to ask your mover, “Will this be the final cost, or are there additional fees?”
Non-binding estimate: When an in-home estimate cannot be conducted, the customers give a description of items to be moved. The mover then gives the customer his best guess of what the move will cost based on his previous experience with similar jobs. These estimates are typically requested by the customer last minute, agreed to over the phone and are subject to change.
If during your move you encounter a term you don’t understand, ask the representative from your moving company to clarify. Professional movers should never make you feel intimidated and always be more than happy to explain things.
