With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Isabelle
My moving team had two very sweet guys who were incredibly slow movers. I’ve had two moves with Two Men and a Truck before and this third one was abysmal. It took over twice as long as quoted and two different supervisors had to come out to keep the guys moving. They also broke my pretty heavy duty bookshelf somehow. Fortunately I was refunded the hours, but I will never get that time back.
Response
Isabelle, we're sorry your third experience with us didn't live up to the standard of your previous moves. We understand how frustrating it is when a move takes longer than expected, and while we're glad we were able to refund the additional hours, we know that doesn't give you back your time.
We're also actively working through the claims process regarding your damaged bookshelf and want to make sure it's addressed properly. If there's anything else we can do to help, please don't hesitate to give us a call at 512-416-6800. We appreciate your feedback, as it helps us improve.
We're also actively working through the claims process regarding your damaged bookshelf and want to make sure it's addressed properly. If there's anything else we can do to help, please don't hesitate to give us a call at 512-416-6800. We appreciate your feedback, as it helps us improve.
Carlos
I appreciated the moving team bringing in more helping hands without charging me extra for it, due to a separate cancelled job in the area. Originally I had 4 movers in the contract, but even ended up having 8 for a portion of the move. It was a great surprise and I would use TMAAT again
Response
Thank you Carlos for your nice review. We are glad to hear that you appreciated the extra crew members to help speed up the process. We like to work as one team here at Two Men and a Truck. Thanks again for the recommendation and for choosing "The Movers Who Care!"
Mark
Plenty of energy in the team doing my move. It took longer than I had expected - but that was not because of the efforts of the team. I was a poor judge of just how much work it would take. They did great.
Response
Mark, thank you for the wonderful review on your moving crew! We stive for great, quality, and efficient work, and we're so happy to hear you were satisfied with your movers. Thank you for choosing TWO MEN AND A TRUCK!
Wes
The experience was amazing from start to finish. The moving team was skilled, professional, and extremely easy to communicate with throughout the process. They handled everything with care, worked efficiently, and made what could have been a stressful move feel smooth and manageable. Their positive attitude and professionalism stood out, and I truly appreciated how well they worked.
Dan
Great moving team, so helpful and so appreciative of their work.
Carl
Great experience and will use again as well as recommend Two Men and a Truck to anyone making moves. Thank you
Response
Thanks for the freat review and recommendation Carl!
Jean
The service team & moving team where professional but management has to allow movers a better planned day when having to travel 4 hours one way to do a full house move.
Response
Thank you for your feedback. We are glad to hear our service and moving teams provided a professional experience. We also appreciate you sharing your concerns regarding the scheduling and travel time involved with your move.
Kathryn
Aaron and Ben were our team. We had them last fall and were very happy. We requested them again for our move back to our new home. They were so careful with all our antiques. They used the utmost care in protecting everything. And put things back together perfectly. Placed every piece where I thought I wanted it. Overall our experience was perfect.
Response
Thank you for the five stars! It was our pleasure to help, and we're so glad your experience was a great one. Best wishes in your new home!
Chris
Marcus and his crew were polite, professional and efficient. The care they took in moving delicate pieces was sincerely appreciated.
Response
Hi Chris,
Thanks for the 5-star review! We'll let Marcus and the team know they did good.
Thanks for the 5-star review! We'll let Marcus and the team know they did good.
Ashley
The moving crew was awesome! Professional and efficient. Thank you so much for making a stressful situation easy!!!
Response
Hi Ashley,
Thank you for the wonderful review! We're so glad to hear our moving crew made your move easier. Moving can be stressful, and it's great to know our team was able to provide professional, efficient service and help take some of that stress away. We truly appreciate your trust in TWO MEN AND A TRUCK and wish you all the best in your new home!
Thank you for the wonderful review! We're so glad to hear our moving crew made your move easier. Moving can be stressful, and it's great to know our team was able to provide professional, efficient service and help take some of that stress away. We truly appreciate your trust in TWO MEN AND A TRUCK and wish you all the best in your new home!
