With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Raima
The move team was super efficient and careful with loading. The office team was clear and helpful. Overall a great experience.
Response
Thank you, Raima!
Kimberly
I can't recommend enough - from the time it took for to provide a quote to the smooth move - it went better than expected! The reason for 3 stars, is due to the pricing. For just under 2 hours, it was close to $700 and I feel that is extreme in pricing!! I feel like $500 is worth it but I didn't have a choice since there was an ice storm. Recommend for sure but will warn of high prices.
Michael
The two gentleman that moved my mother's furniture were very professional and thoughtful. They did a splendid job taking care of protecting all the fragile items.
I would use this service for when I move someday.
I would use this service for when I move someday.
Response
Michael, thank you for your kind review and for choosing TWO MEN AND A TRUCK PEORIA for your move! We're so happy to hear that our movers we're professional, thoughtful, and protected your mother's furniture. It was our pleasure to help, and we look forward to helping you move in the future.
Tenesha
The issue I had was that I was given my total for the move and paid - only to have the office call me THE NEXT DAY and tell me I underpaid. It was their mistake and I had to pay more. They extended the hours to fit their narrative… not the actual time it took.
It’s not right that a customer should have to pay for the companies mistake - it should be a learning experience for the company.
It’s not right that a customer should have to pay for the companies mistake - it should be a learning experience for the company.
Response
Hi Tenesha,
Thank you for sharing your feedback. I understand your frustration regarding the invoice and the follow-up call from our office. I want to clarify a few points to make sure everything is clear.
The original sales order was generated before all services were fully completed, which is why we had to adjust the total. I want to be clear that the final invoice reflects the actual time spent on your move. We verified all times using GPS and our in-truck cameras, so the charges accurately match the services provided.
Even though our policy is to apply discounts at the time of booking, we applied a discount after your move to help address the situation. Your original estimate ranged from $597–$935 depending on hours and services, and after the discount, your total came to $850.50.
We take accuracy very seriously and appreciate you giving us the opportunity to clarify this.
Thank you for sharing your feedback. I understand your frustration regarding the invoice and the follow-up call from our office. I want to clarify a few points to make sure everything is clear.
The original sales order was generated before all services were fully completed, which is why we had to adjust the total. I want to be clear that the final invoice reflects the actual time spent on your move. We verified all times using GPS and our in-truck cameras, so the charges accurately match the services provided.
Even though our policy is to apply discounts at the time of booking, we applied a discount after your move to help address the situation. Your original estimate ranged from $597–$935 depending on hours and services, and after the discount, your total came to $850.50.
We take accuracy very seriously and appreciate you giving us the opportunity to clarify this.
Jena
I have used your service a few years ago, and was really pleased with the crew, timeliness, handling of all my furniture, setting up at the new location, courteousness- once again during this move I received the same great service as the last time. The same men who helped me before , were there to help me again, with the same excellent service.
Response
Thank you, Jena, for your kind review. We appreciate your repeat business with Two Men and a Truck Volusia!
Tina
Consistently great service and very hard working.
Carolyn
Thanks and the guys were superb! Absolutely in all ways! Itra was fantastic!
I would recommend y’all to anyone needed a move!
I would recommend y’all to anyone needed a move!
Response
Thank you so much for the wonderful review, Miss Carolyn! We appreciate you and have passed your praises over to Itra! Thank you for choosing the Movers Who Care!
Lynn
German and Jose did an excellent job. They moved fast and wrapped everything carefully. When we arrived at the new house the dropped off all the furniture with care where we requested it to go. They even swept the snow off the driveway when needed.
Montana
Both of the men who moved out stuff were very nice and helpful. They went above and beyond and make sure everything was moved safely and talked with us about each item to make sure nothing was damaged.
Response
Thank you so much for sharing your experience! We’re proud of the crew for going above and beyond and making sure your belongings were handled with care. Thank you for choosing us!
Jason
They were late. They ended up charging me for that and also extra for some light boxes that I had tonpack myself.
Response
Thank you for your feedback. We’d like to clarify that our crew arrived within the agreed-upon arrival window, and no charges were applied for packing or for boxes on this move. We take transparency in pricing very seriously and encourage customers to reach out directly if there are any questions about their invoice.
