With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Jillian
Your office staff was great, the movers were professional and nice, that doesn’t change the fact that what should have been a 4 hour move tops turned into a 6 hour move and our bed frame was broken. I’m highly discouraged by this experience this time around.
Response
Thank you for your feedback. We are glad to hear that our team was accommodating and diligent. We understand that some moves take longer than expected, so our hourly pricing offers customers flexibility to determine how much work they work they would like to be done. Our claims team will be in touch to continue discussing the damage to your bed. If you have any other questions, feel free to reach us at (423)-893-3450.
Phil
We were very pleased with the two young men who came to move our furniture.
Response
Thank you for taking the time to share your feedback! We're so glad to hear that the two movers who assisted you left such a positive impression. We’ll be sure to pass your kind words along to them.
We appreciate you choosing us and hope we can help again in the future!
We appreciate you choosing us and hope we can help again in the future!
Don
Very professional and courtious.
Response
Thank you for your feedback! We are happy to hear your team did a great job. Let us know if you need a junk container dropped off or haul away services!
Jessica
Deonte and Damien were great! Very friendly, timely, thoughtful with our items, didn’t make us feel awkward or that we overpaid… very great guys!! I hope you give them a great Christmas bonus because you need these guys around! Great team!!
Response
Jessica, thank you for your kind words. We are glad Deonte and Damien were friendly, timely, and thoughtful; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
Craig
It was a great experience and movers were professional and they even followed up with me to make sure everything was good to go afterwards.
Response
We are happy to hear you had a great experience! Thank you for your feedback, Craig! We now offer junk removal if you need a free quote let us know!
Becky
I had four large pieces of equipment to move from my garage into my living room. Each piece weighed 600 to 800 lb. I expected proper equipment not only for my equipment, but for the gentleman who came to move it with only a dolly. The equipment was worth $30,000. The guy showed up in a ratty truck with shirts that read "2 men and a junk truck". Very courteous movers, my stuff was not junk though.
Response
Becky, thank you for sharing your feedback. We’re truly sorry to hear about your experience and that we didn’t meet your expectations. The safety of both our customers’ property and our team members is always our top priority, and we regret that our preparation fell short in this case. We value your equipment and understand the importance of handling it with the proper tools. Your comments help us improve, and we’re already reviewing our processes to ensure our crews are better equipped moving forward. Please reach out to our office directly by calling us at: 309-217-9208
Bruce
Courteous, professional and efficient. Got done in a timely manner.
Brandi
The team i had was amazing. They had a very long day moving me. They worked very hard and were very polite during the whole process. They treated my belongings as they were their own. Again they were amazing. ( I would give them a raise)
Response
Brandi, thank you for your kind words. We are glad our team did an amazing job; we will ensure they receive your compliments! Thanks again for choosing your Movers Who Care®!
Diane
Great all round experience. Appreciated the calls before, during and after the move. The team of 4 guys were great! Dave, Mike, Brandon and Isaac (hope I got all their names right!) Every piece of furniture was treated with care and they worked efficiently!! They were all super nice too! Thanks to everyone who helped with our move!!
Shari
Two Men And A Truck made our move smooth and easy. They arrived on time, were friendly and very conscientious, took very good care of our possessions, worked SUPER hard and completed the job in very short order. They brought smiles and positive attitudes with a phenomenal work ethic - GREAT group of guys! Will definitely call this company again for moving services, and highly recommend to others.
Response
We're thrilled to hear the team made your move smooth, efficient, and stress-free. It’s great knowing their positive attitude and careful work stood out. We truly appreciate the recommendation and would be happy to help anytime you need us again!
