With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Lisa
Josh and Chase did an excellent job. They packed and moved everything with care, attention to detail and professional. We would definitely use them again.
Response
Thank you Lisa for the kind words regarding your moving crew! We are always happy to hear that we have met or even exceeded our customers expectations. We hope to serve you in your moving needs in the future!
Winston
Moving team was very friendly and made good conversation while working. Carly was very helpful in getting me squared away with my booking. All around pleasant and seamless experience
Patricia
GREAT WORKING WITH THESE TWO MEN AND ON A HOLIDAY AT THAT! THEY WERE ON TIME, FRIENDLY AND NON-STOP WORKERS. TWO ENERGIZER BUNNIES. THEY TAKE GOOD CARE OF THE ITEMS THEY HANDLE AND THINK OF THINGS WE MAY NEED BEFORE WE DO.
YOU WON'T BE SORRY WHEN YOU WORK WITH TWO MEN AND A TRUCK.
YOU WON'T BE SORRY WHEN YOU WORK WITH TWO MEN AND A TRUCK.
Response
Thank you for the 5-star review! We’re so glad to hear our team provided such a great experience, even on a holiday. Your kind words about their hard work, care, and attention to detail mean a lot to us. We truly appreciate your recommendation and thank you for choosing TWO MEN AND A TRUCK!
Sandi
From the1st point of contact, the customer service was outstanding. The moving crew was personable, knowledgeable, organized, and super fast. Highly recommend!
Jeffrey
The driver of truck that was supposed to pick up at 2:30 called me and said they were running behind. Another driver called and said they would be there as quick as they could and got to my house at 2:45. They were fast but careful and got me moved in an hour sooner than was estimated, saving me almost $200. Tom and Hadley were great!
Response
Thank you Jeffrey for entrusting Two Men And a Truck -Springfield for your moving needs! We are glad to hear things went well and look forward to helping you in the future!
Dan
Apparently, there was confusion and a small van that came before they realized a truck needed. Confusion about the pay, which was prepaid already. I was told a truck would come and would be refunded for the amount of incomplete load, then afterwords told I was quoted a "dumpster"! So, I don't know how I was charged or if you owe me a refund?
Response
Hello Dan, We sincerely apologize to learn of this and can assure you this is not the norm at TWO MEN AND A TRUCK. We would be happy to speak with you further and encourage you to reach us directly at 319-483-6425.
Deborah
Our moving team was amazing! So fast with loading and unloading! Absolutely made our move so much better!
Colleen and Marc
Nelly, James and Moises were our movers. They were OUTSTANDING!
So professional and courteous. I gave them 10 stars out of 5!
Excellent crew who I would highly recommend to friends and family!
So professional and courteous. I gave them 10 stars out of 5!
Excellent crew who I would highly recommend to friends and family!
Edgar
The first instance, they quoted me a time frame for pick up but came early and I was unable to meet so I arranged people to meet until I arrived. Multiple items had damages such as my tv stand and couch. Forgot items in the previous address like another tv stand and water cooler which were never delivered. Spoke with a “manager” about the situation and only ask for payment.
Joan
We always have confidence in the team and communications. All goes well every time.
Response
Thank you for your continued trust and support! We're so glad to hear that you consistently have confidence in our team and communication. Providing reliable service and a smooth, stress-free experience every time is exactly what we strive for, and your feedback means a great deal to us. We truly appreciate you choosing TWO MEN AND A TRUCK and look forward to helping you again in the future!
