With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Debbie
All 3 of the movers were pleasant to work with . They made sure where I wanted my furniture . Excellent job
Paulla
Izzy and crew were so great - punctual, friendly, funny, hardworking, professional, communicative, and brilliant. I still can hardly believe they got all of our stuff into that POD!
Lee
Previously used this company to move and had a great experience. The move this week was a lesser experience, damage to a few pieces of my furniture. Pictures sent to their claims department, no response on my request for restitution.
Good company and employee staff, on time and professional friendly attitude.
Good company and employee staff, on time and professional friendly attitude.
Response
Thank you for your feedback and for choosing us again. We're glad to hear you had a positive experience with our team on move day and appreciate your kind words about their professionalism.
We're sorry to hear that you were disappointed with the outcome of your claim. Our Operations team did review the information provided and reached out to discuss the claim with you. While we understand the resolution was not the one you were hoping for, we appreciate the opportunity to review your concerns and value your feedback as we continue working to provide the best possible service.
We're sorry to hear that you were disappointed with the outcome of your claim. Our Operations team did review the information provided and reached out to discuss the claim with you. While we understand the resolution was not the one you were hoping for, we appreciate the opportunity to review your concerns and value your feedback as we continue working to provide the best possible service.
Judy
Moving team started off packing fast; then went downhill from there. Did not seem to have assigned tasks so there was much standing around; unacceptable for $400/hour. They damaged 2 walls, left furniture at the old house when it was crystal clear that all was to be moved; then charged to pickup Disassembled a table and then denied it s/b reattached; despite screw holes in the top.
Unhappy!
Unhappy!
Response
Hi Nancy, we appreciate your feedback. We work incredibly hard to provide the right training and hire the best people and it seems that our team did not live up to those standards during your move. We are addressing this with our team. We'd like to discuss this with you further, please reach out to our Customer Care Manager at 614-901-1570
Thomas
Movers were great. Fast and professional.
Linda
Awesome experience as always. I have used Two Men and a Truck several times for moving over the last 5 years. They are awesome and I highly recommend this company.
Response
Thank you for your continued support! It means so much that you've trusted us with multiple moves over the past five years. We're grateful for your recommendation and are thrilled to hear we've consistently provided you with an awesome experience. We look forward to helping you again whenever you need us!
Beverly
The team went above and beyond helping to move us seamlessly, thank you!
Jose
It was an easy in and out process! They handle everything bubble wrapped what needed to get bubble wrapped and load of the truck and the way we went with no incidents
Response
Thanks so much! We'll be sure to recognize the crew for a job well done. We hope you're enjoying your new home!
Jim
Rock and Joseph were excellent. They were very careful with packing and moving my belongings. They were very professional and pleasant to work with. I highly recommend them if you have any moving in your future.
Response
Thank you, Jim, for your wonderful recommendation! We're so glad to hear Rock and Joseph provided careful, professional, and friendly service throughout your move. We'll be sure to share your kind words with them. Thank you for choosing TWO MEN AND A TRUCK!
Patricia
The conversation with Colby to arrange the move was delightful. Everything was explained clearly.
The movers, Jess and Barack (?) were very pleasant, efficient, and professional. They were great to work with.
I have used Two Men before and I say “hats off” to your hiring and training process. You and your workers know how to make the move a positive experience.
Patricia
The movers, Jess and Barack (?) were very pleasant, efficient, and professional. They were great to work with.
I have used Two Men before and I say “hats off” to your hiring and training process. You and your workers know how to make the move a positive experience.
Patricia
Response
Hi Patricia. Wow! Thank you for providing great feedback about our moving team. I will be sure to pass along your compliments to Colby, Jess and Barack. We appreciate you choosing TWO MEN AND A TRUCK for your recent move!
