With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Lauren
Our team was fantastic. We had quite a lot of stuff to move and they were so kind and willing to help. All four of them were fantastic and so polite. Highly recommend!!
Response
We are happy to hear you had a great experience! Thank you for your feedback, Lauren! We now offer junk removal if you need a free quote let us know!
Michael
The team today was excellent! Team leader knew exactly how to direct the guys to be polite, careful, and efficient. Seriously could not have been any better. This is the reason I have used Two Men and a truck multiple times. 10/10
Response
Thank you for your feedback! We are happy to hear your team did a great job. Let us know if you need a junk container dropped off or haul away services!
Angela
Eliada, Cameron and Tripp went above and beyond to get us moved. The three of them are the best movers we have ever had. Professional, fast and friendly. I highly recommend them.
Response
Thank you so much for your wonderful review! We're thrilled to hear that Eliada, Cameron, and Tripp went above and beyond to make your move a success. We'll be sure to share your kind words with them, and we truly appreciate your recommendation and trust in TWO MEN AND A TRUCK® Central Arkansas.
Kelli
This is our 3rd time using Two Men And A Truck and each experience has been professional and great!
Response
Thank you so much for choosing TWO MEN AND A TRUCK for the third time, Kelli! We truly appreciate your continued trust in our team. We're thrilled to hear that each experience has been professional and great. It means a lot to us, and we look forward to helping you again whenever you need a hand.
Jaimee
This is the second time using your services and just like the first time your team was WONDERFUL! Sweet, attentive, efficient, fast but careful and thorough and cared about taking care of our sentimental and antique keep sakes.
Amazing and careful job from start to finish! You all never disappoint and I know if I ever need moving services in the future I will always be in good hands with you!
Amazing and careful job from start to finish! You all never disappoint and I know if I ever need moving services in the future I will always be in good hands with you!
Response
We LOVE our repeat customers, Jaimee. And it's true, you're in great hands with Two Men and a Truck--Pittsburgh!
Maranda
Only thing that made me nervous was the boxes on the dolly. They were not secure and if wanted to fall forward.. they could.
Some loads had the heavier boxes on top and the bottom one had started collapsing.
Some loads had the heavier boxes on top and the bottom one had started collapsing.
Jacky
My moving team was phenomenal! They went above and beyond! Highly recommend for top notch service and pricing is very reasonable as well!
Jackie
The office staff was courteous and the moving guys were respectful of my property and my stress level.
Response
Thank you for such a kind comment, Jackie! We are so happy to have helped you. Have a great
day!
day!
Jill
When i reported damage to my home you were quick to send a hanyman for an estimate, then it has been silence. Likely because the cost to repair was more than the move. Dalton called 2 days later to ask how my move went and i explained i was waiting to hear about repairs to be made. He said he would get back to me by end of day- no response. Called yesterday, left message, no call back.
Response
Thank you for taking the time to share your experience. We are sorry to hear about the frustration and inconvenience you’ve experienced following your move, especially regarding the damage to your home and the lack of timely communication afterward.
We understand how important it is for follow-through to be prompt and consistent when addressing property damage, and we regret that our communication did not meet that expectation in your case. Once a concern is reported, customers should feel confident that it is being actively managed and not left unresolved.
We appreciate you bringing this to our attention, as it highlights areas where our process and communication clearly need improvement.
We understand how important it is for follow-through to be prompt and consistent when addressing property damage, and we regret that our communication did not meet that expectation in your case. Once a concern is reported, customers should feel confident that it is being actively managed and not left unresolved.
We appreciate you bringing this to our attention, as it highlights areas where our process and communication clearly need improvement.
Julie
Moving team was great, office was not. They TEXTED instead of called me 15 minutes before my move was to start to say they were rescheduling me (causing me to miss a funeral). Did not explain that valuation was insurance. Not communicative. Only emailed terms over the day before. I’ve used you guys before but will be looking elsewhere.
Response
Thank you for your feedback. While we're glad to hear the moving team provided a great experience, we're very sorry to learn that the office communication fell short of your expectations.
Being notified of a schedule change just minutes before your move, especially when it caused you to miss a funeral, is understandably frustrating. We also apologize if we did not clearly explain the valuation options and for any confusion regarding the paperwork and communication leading up to your move.
Your comments are important to us, and we've shared them with our management team so we can review what happened and identify opportunities to improve our communication and scheduling processes.
We appreciate the opportunity to have served you in the past and are sorry that this experience did not reflect the level of service you expected from us. Thank you again for taking the time to share your concerns.
Being notified of a schedule change just minutes before your move, especially when it caused you to miss a funeral, is understandably frustrating. We also apologize if we did not clearly explain the valuation options and for any confusion regarding the paperwork and communication leading up to your move.
Your comments are important to us, and we've shared them with our management team so we can review what happened and identify opportunities to improve our communication and scheduling processes.
We appreciate the opportunity to have served you in the past and are sorry that this experience did not reflect the level of service you expected from us. Thank you again for taking the time to share your concerns.
