With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Judith
I have used your service many times and you never disappoint. All your employees are so helpful and considerate. I would never use any other moving co.
Thank you for making a stressful situation easy peasy for me., and even the cost didn't stress me out!
Thank you
Thank you for making a stressful situation easy peasy for me., and even the cost didn't stress me out!
Thank you
Response
Hey Judith,
Great to hear back on your recent experience with us! We are glad you found our employees helpful and considerate. If you ever have friends or family in need of help, please let us know. We would be more than happy to help where we can! And enjoy your new home as well.
Great to hear back on your recent experience with us! We are glad you found our employees helpful and considerate. If you ever have friends or family in need of help, please let us know. We would be more than happy to help where we can! And enjoy your new home as well.
Chad
Kevin and Matt were phenomenal!! Couldn’t have been happier.
Shinae
The gentleman that moved me were kind, courteous, respectful, great conversationalist, not that matters, but they certainly made me feel comfortable. They were quick and put everything exactly where I wanted it to be. They gave me the option of packing which I did not use, and I was billed on me for the time that I used. They were really respectful of my items which I appreciate.
Response
Hello Shinae. Thank you for selecting us as your moving service! Your message is very kind and I will be sure to pass it on to our team. If there is anything else you need do not hesitate to give us a call. Have a great day!
Michael
the movers were great. I was a little disappointed about being charged portal to portal from so far away, but the moving itself went great and quick.
Response
Michael, thanks for the review and for choosing TWO MEN AND A TRUCK®!
Shannon
My team was awesome! They were professional and very helpful. Went above and beyond to make sure I was happy with everything. They asked questions about my preferences each step of the way. Not one broken item so far! They finished in less time than estimated… that has NEVER happened before.
Response
Shannon, thank you for your kind review and for choosing TWO MEN AND A TRUCK ROCKFORD. We're so happy to read that our movers went above and beyond for your move! It was our pleasure to help you with your move and we're happy to help anytime!
JULIE
The guys that came out were nice but only of them worked. Kyler stood around on his phone to his gf all the time and made Jeff do all the work. Kyler told me all the stuff in my home wouldn’t fit in the 20ft truck. Yet a friend came to help and he and my teen daughter fit 98% of our 1800sqft home in the 20ft truck. I paid $500 for less than 2hrs and it’s insane
Response
Thank you for your feedback. We’re glad to hear Jeff provided good service, but we’re very concerned by the rest of your experience. What you’ve described does not reflect our standards for professionalism, work ethic, or efficiency. We would appreciate the opportunity to review this move in detail and address your concerns. Please contact our office directly so we can investigate further.
Christiana
Rich, Shaq and Tori were AMAZING. They called me to let me know when they were on their way. As soon as they got there, they were ready to go. Not only did they work quickly together, but went above and beyond! I could not have been more pleased and would request these guys again, specifically.
Response
Hi Christiana,
Thanks for the 5 stars. We’re proud of our team and the care they bring to every move.
Thanks for the 5 stars. We’re proud of our team and the care they bring to every move.
Patrick
Fast workers, handled everything well. Friendly and effective.
Selena
I had very high hopes for two men and a truck. As the reviews were solid. Customer Service was very thorough, knowledgeable, and helpful. Unfortunately the moving experience was extremely stressful.and several of my most cherished and valuable pieces were dropped, broken, and mishandled. Both properties were damaged. They carried boxes and furniture upside down which wreaked havoc on its contents
Response
Thank you for taking the time for a review, Selena. We are sorry to hear that the move crew did not meet your expectations. We are aware that you have had discussions with the operations manager, Bryan, and he has been handling your issues. Thank you for working with him as we work to get you satisfied. We take all criticism serious as we strive to be the best moving company that we can be.
Stephan
estimate was way off. movers mentioned gratuity multiple times during move. couch ended up very dirty and stained. floors in new apartment were dirtied by movers. movers spent a LOT of the move making small talk with me instead of moving my things, which came out of my pocket. movers spent a lot of time not moving things in general.
Response
Thank you for your feedback. We’re sorry to hear about your experience and take concerns like these very seriously.
We’d appreciate the opportunity to discuss this with you directly and learn more about what happened. Please give our office a call at your convenience so we can review the details and address your concerns.
We’d appreciate the opportunity to discuss this with you directly and learn more about what happened. Please give our office a call at your convenience so we can review the details and address your concerns.
