With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Tim
Malachi and Anthony are the best. I was glad to hear they got the next day off because they were loading and unloading me over 11 hours with three hours travel in between. They were friendly but efficient and professional. Nothing bent, cracked, or broken. Give these men a raise!
Response
Thank you for this incredible feedback Tim! We are glad to hear that they did a great job for you. We appreciate your business and trusting us with your long-distance move!
Lori
Our Norwalk team was great!
Would highly recommend and use them again!
Would highly recommend and use them again!
Cheri
They did not work as a team, they pushed furniture on wood floors,they were in a hurry left things that was suppose to go. They were polite, but very unprofessional . Would never use this company again. They over charge you hours. They broke a leg off the cabinet and tried to hide the fact they did it. They left moving blankets on the furniture, and said it was fine, now they need them.
Response
Cheri, thank you for your honest feedback about your move with our crew. We are very sorry to hear of this experience, as we strive to provide 5-star service with professionalism, as well as open and honest communication. For the broken leg from the cabinet, please call our office at (217) 398-2636 so that we may begin the damage claim process with you. We will also be speaking with our crew directly about this service, and will be sure to correct this behavior moving forward. Please reach out to our office if you have any more questions or concerns.
Manisha
Communication with Kerry in office in preparation for my move was superb!!
Moving day happened in a timely and efficient manner, I am super pleased and will definitely both recommend to my family/friends and use your services myself for any future moving needs!
Moving day happened in a timely and efficient manner, I am super pleased and will definitely both recommend to my family/friends and use your services myself for any future moving needs!
Dayna
Our 4-man crew was superb! Hard working young men who were good at their jobs and took care with our stuff. I can’t say enough good things about the crew. Each man was cheerful and friendly, even in the pouring rain. In fact, I just called the office this morning to request them on a second move scheduled for tomorrow. Well done, guys!
Response
Thank you so much for rating TWO MEN AND A TRUCK! It was our pleasure to help!
Michael
Another great experience with Two Men and a Truck. My team of movers were consummate professionals. They took great care with my items and were fast and efficient getting the job done!
Alyssa
Late arrival time-11am. Left stuff at the house and didn’t get everything. Absolutely horrible experience. Packer guys were awesome. Office staff and operations manager were horrible. We were still unpacking at 11:30pm day of move. It was truly a nightmare.
Response
We are sorry to hear that we did not exceed your expectations. We are aware that you have been working with our operations leaders, please continue to do that to find meaningful resolution. We hope to serve you again and earn back your trust.
Joel
The guys that came out this time were very efficient, polite and professional. Excellent job!!
Response
Joel, thank you for your kind review and for choosing TWO MEN AND A TRUCK ROCKFORD for your move! We're happy to read that our moving crew was efficient, polite, & professional! It was our pleasure to help you move and we're here to help anytime!
Scott
The two Guys that moved moms furniture to assisted living where simply outstanding. Fast, careful, kind, thoughtful and helpful. Simply the best
Response
Thank you for the review Scott! We are happy to hear that the move for your mom was outstanding!
Robert
Harold, along with his teammate and two trainees were fantastic. I am not great at remembering names, I believe the trainees were Paris and Ronnie (or Lonnie).
