With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Tonisha
I scheduled a 2 hour move for a family member, I am located in another state.
Long story short it took them 6 hours to move, mind you everything was broken down already. At no point did I receive a call to say hey, we are hitting the 2 hour mark would you like for us to continue or take what we have? Instead, the next day I received a call saying there was an almost $900 balance. Never again!
Long story short it took them 6 hours to move, mind you everything was broken down already. At no point did I receive a call to say hey, we are hitting the 2 hour mark would you like for us to continue or take what we have? Instead, the next day I received a call saying there was an almost $900 balance. Never again!
Response
Hi Tonisha,
This is not the experience we aim to provide. Please reach out directly so we can review and address your concerns.
This is not the experience we aim to provide. Please reach out directly so we can review and address your concerns.
Chris
The team was efficient and quick. We really appreciate that, will definitely recommend the company again.
Response
Thank you for the kind review! Efficiency matters on moving day, and we’re glad the team was able to keep things moving quickly while still delivering a great experience. Recommendations from customers like you mean a great deal to our team, and we truly appreciate the support
Paula
Tony, Sam and Riddle were professional, thorough, hard working and courteous. We have used your team several times and will continue to use them on our projects.
Response
Thank you for sharing this great feedback. We are glad to hear that Tony, Sam and Riddle were professional, thorough, hard working and courteous throughout your project. It means a lot to know you have trusted our team several times and plan to continue using us in the future. Thanks for choosing TWO MEN AND A TRUCK!
Peter
The guys who packed my stuff in ND were great. But the ppl in ATL broke my TV and didnt correctly resetup the bedframe. In fact they didnt place a single screw back in the frame before they fled the house while i was unpacking. So when i sat on the darn thing it broke apart. Like they just left the screws sitting there. Imo very lazy work
JoAnne
The gentlemen that came out I thought was speedy, caring, and very efficient! They worked hard and very polite- everything went very smooth !
Douglas
Very professional!
Called ahead of time
Courteous and fast
In and out quickly with no damage!
Highly recommended!
Called ahead of time
Courteous and fast
In and out quickly with no damage!
Highly recommended!
Response
Thank you so much for the kind words! We're really glad the move went smoothly from start to finish. Our team works hard to make the experience as stress-free as possible, so this means a lot. We'd love to help again anytime!
Marta
The crew was amazing. Punctual, clean, fast, and caring. They followed instructions carefully and made my move stress free. Everyone was nice and it was an absolute pleasure to have them in my house. Hannah from the office also called me throughout the move to make sure that everything went well.
Response
Thank you for the kind words! We’re so glad to hear the crew was punctual, careful, and made your move stress-free—that’s exactly what we aim for. We’ll be sure to share this with the moving crew, and with Hannah as well. We appreciate you trusting us in your home and choosing us for your move!
Melissa
The day of the move went pretty smooth. The movers were kind. There were multiple damage reports that happened on site, which was nice, and felt like they'd be taken care of. Post move, getting ahold of anyone to follow up has been nearly impossible and the movers/managers that were on site when they dropped the fridge are seem to not be taking accountability. Very frustrating.
Response
Melissa, thank you for your feedback. We’re glad to hear the move itself went smoothly and that the team was kind, but we’re very sorry for the frustration with the follow-up and damage concerns. That’s not the experience we want for our customers. Please reach out to our office so we can properly review your case and work toward a resolution. We truly appreciate you bringing this to our attention.
Kim
Stevie, Terrelle and Kenny were so great. They were very easy to communicate with and kept us laughing through the whole thing. Clearly they all get along great, which made the work go much easier, and they kept their eye on the clock. They were fast, clean, efficient, and got everything done that we needed. I would highly recommend Two Men and a Truck, and this particular crew.
Asawari
I was very satisfied with the moving service. The team came on time and dis all the moving so swiftly. The transaction was complete transparent. I would definitely recommend Two Men and Truck to my friends.
Response
Thank you for your kind words! We’re glad to hear our team made your move smooth, efficient, and transparent. We truly appreciate your recommendation and look forward to helping you or your friends again in the future!
