With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Paul
The team was polite, friendly, efficient and careful with the move.
Response
Thank you for the kind words! We are glad to hear the team provided a friendly and efficient experience while taking great care during your move.
Elizabeth
Your movers made poor choices when moving a refrigerator in to my home. We noticed dents in our fridge. We have called multiple times and emailed to file a claim. Each time we’ve called, we were unable to speak with this department. Sales connected me to Ezekiel’s voice mail and then on another call assured me they sent email to his boss Christian. Still no word from anyone.
Response
Thank you for your feedback, Elizabeth. We are sorry to hear of the damage to your fridge. It appears our Customer Care Manager is working with you to resolve this issue if you haven't already. We again apologize for this failure.
Dale
Boys / Men did a great job. Thank You
Response
Thank you, Dale! We’re so glad the team did a great job for you. We truly appreciate your support and kind words!
Pam
Wonderful experience from front office personnel to movers - Very professional and courteous. Very pleased with the service!
Response
It means a lot to hear that the experience felt good from the first call to the final box. Our front office and our movers work as one team, so a compliment for both is one we will happily share with everyone. Thank you for the kind review, and we hope to see you again for your next move.
Ted
Moving services themselves were well done, clean, and vigilant protecting a PIANO Unfortunately, the pricing was entirely ambiguous and deceiving. When I called for pricing, I was given an estimated fee of $650 or so, and that's what I was charged. was never a conversation about be charged the same amount to bring the piano back. -another $650. I negated other deals at 850 to 900 for both moves.
Response
Thank you, Ted, for your feedback and for recognizing the care our Two Men and a Truck Northbrook team took while handling and protecting your piano during the move. We’re glad to hear the moving service itself was well done and professional. We do understand your frustration regarding the pricing expectations for the return trip, and we appreciate you sharing that perspective. Piano moves require specialized handling, equipment, and labor for each trip, but we understand how important clear communication is when discussing estimates and scheduling. Your feedback is valuable and will be shared internally as we continue working to improve transparency throughout the quoting process.
GLENN
Office staff put together an estimate over the phone which proved to be right on! They were professional, efficient and friendly. Movers were ahead of time, handled the furniture like it was their own at both pickup and destination and were very friendly. Cleaned up all materials. Answered every question perfectly. Definitely a 5 STAR performance all around!
Kate
Austin & his partner crushed it. Move was quick & efficient & made it look effortless. Nice guys who got the job done quick & worked their tails off.
Response
Kate,
Austin and Keshon crush moves like they are grapes. We appreciate you making Two Men And A Truck your choice for movers!
Austin and Keshon crush moves like they are grapes. We appreciate you making Two Men And A Truck your choice for movers!
Nicole
Each of the movers were so kind, understanding, and extremely hard workers. They quickly moved my household belongings and furniture into storage despite the rain. I would definitely recommend this company based solely on how well of a job the movers did. They ensured all of my property was handled with extreme care. They were also very nice to my young son who kept wanting to follow them and help
Lucy Marie
Everybody was professional and polite from the Burnsville office where I called to set up the move to the two movers that were efficient and timely- a wonderful experience and I would highly recommend your services to friends and family.
CJ
Moving experience was great. However, the billing was incorrect - I was over charged by $694. Office manager, Scott, fixed it immediately.
