With a mission of Moving People Forward® to their next steps in life, we're proud of our 96% referral rate — which means most of our customers would refer us to friends and family for their upcoming moves. See what our customers have to say about their TWO MEN AND A TRUCK® moving experiences.
Ruth
We had a great team of movers starting with Mitch, team lead, then James, MI guy, his roommate, can’t remember name, But they were EXCEPTIONAL!!!! They were very respectful, polite, careful with fragile items, efficient with their time, very friendly! Boss man showed up on moving day and there was only one glitch, it was my fault that two trucks came. Boss man was nice about it. They did great!
Curtis
Great company, Great service
Response
Thank you Curtis! We hope to work with you again!
Brittney
Professional and prompt. They took great care in protecting and moving furniture and other belongings.
Harmony
I had a decent experience with my moving team. Although one did drop one of my items I would’ve appreciated an apology considering I witnessed it. I was informed that I wouldn’t be charged for a 2 hr service when it didn’t take an hour. They lied and said it had to do with a travel fee. The travel fee was $130 despite being 10 mins away and moving my stuff 1 min away. I am overall unsatisfied.
Response
Hi Harmony, thank you for your feedback. We’re sorry to hear about your experience. If any item was dropped or damaged, we do have a claims process in place — please give us a call at 512-416-6800 and we’ll be happy to assist you with that.
Regarding the pricing, we do send an estimate ahead of time outlining all fees, including our two-hour minimum and travel fee, which are also included in the signed pre-move letter. We apologize if there was any confusion around this. If you’d like to go over everything in more detail, please feel free to reach out to our office.
Regarding the pricing, we do send an estimate ahead of time outlining all fees, including our two-hour minimum and travel fee, which are also included in the signed pre-move letter. We apologize if there was any confusion around this. If you’d like to go over everything in more detail, please feel free to reach out to our office.
Helen
I'm sorry to say that I am horrible with names. We had three guys but I only remember two names so I won't mention any. However, they were all very courteous and knowledgable of their job. They knew what they had to do and they got it done. My hat's off to you guys! Thanks for your great service!
Gina
We had great and careful movers. Thumbs up to both of the guys.
Response
Gina, thank you for your kind review and for choosing TWO MEN AND A TRUCK for your move! We’re so glad to hear that our movers were careful! It was our pleasure to help you and we’re here to help anytime!
Kathleen
This is my second time using two men in a truck and I’ve been pleased once again. They showed up on time and they were very professional. Went over the paperwork and the whole process of the moving. They took well care of my boxes and furniture and wrapped them properly. I got the privilege of Jashawn and Bat as my movers, two very hard-working men who took pride in servicing my move.
Response
Hi Kathleen, thank you for trusting us with your move again—we truly appreciate your continued support! We’re so glad to hear Jashawn and Bat delivered another great experience and took the time to walk you through everything while handling your items with care. We’ll be sure to pass along your kind words to them. Thanks again for choosing TWO MEN AND A TRUCK Chicago Downtown!
Mike
Appreciate the great job these guys did - they were friendly, fast, courteous and communicated well. The driver was especially good but they all were. Great experience.
Stephanie
Mora and Vrba were great help. On a day that was stressful to begin with they were great help. They were understanding, flexible, patient and a pleasure to work with. I would highly recommend them to my friends and family.
Response
Thanks, Stephanie! We don't take that lightly; word-of-mouth recommendations mean a lot to us. We wish you all the best in your new place.
Kimberley
The front desk staff and management are amazing and are definitely a huge reason why I would use this company again
I would suggest that the movers get booties to wear in the houses
I would suggest that the movers get booties to wear in the houses
