Reviews

Erna is the best she went above and beyond to help me out with my stressful time by working with me ever step of the way. I can I honestly say she definitely made things so much easier for me. The movers were good just very tired from a long day already that then had before me but got it done

The overall experience was good until there damaged the corner of my wall . The movers took pictures and phoned there boss I talked to him on the phone and he told me he would send someone to come take a look . I was very pleased about that . It has been two weeks now i’ve Emailed once with pictures of the damaged i’ve also called the customer service line twice and informed them of what happened and they said they would get someone to call me back . It has been two weeks and nobody has contacted me .

Truck was over two hours late. Load was going to storage unit, so another trip had to be made next day to complete job. Did not have proper tools to complete job. Men did not have proper load bearing equipment. Huge workers safety/compensation issues. I’d look into this team.

Being 2hrs 20mins late was the beginning of the poor experience. During that time I moved several pieces myself and one of the workers was completely inexperienced and I was still charged the same amount quoted plus 1 1/2 hrs extra.

We have been trying resolve an issue regarding damaged items, missing items and well as a completely unusable armoire. We have left several messages and emails with no resolution. We have talked to Erma several tomes with promises to get the issues resolved with no action to date. It has been two months and my daughter does not have a place to put her belonging. Unacceptable post customer service to the point we may have to file a small claims report. A full report was filed with the Winnipeg office including pictures. Plus
The movers took our payment before they left and assured us our damages would be resolved immediately. No such luck. Very frustrated. Please feel free to use this review as a testimonial. Customers should be aware that customer satisfaction is NOT
Your priority.

We booked based on price. We had 2 other comparable estimates but the date did not work. Other estimates were in person. The movers took 3 hrs longer than estimated. One mover was new first day never did this before. He was willing and hard working, but not efficient. The other mover was training him and explaining things to him. They took a very long time. We called the office the next day and said we did not want to pay for 9.5 hrs, as they took much longer than estimated because of the inexperienced mover and the training all day. The woman we spoke with, Irma I believe, was the rudest person!! She said too bad, we already took the payment. The experienced mover also threw garbage on the driveway and when superintendent asked him to pick it up, he threw more stuff out of the truck!!

your men seemed to be in big rush. they broke a floor lamp that they knocked over because one of them didn't wait for his helper to help him carry out a loveseat. when I asked about lamp they wrote on invoice that they broke the lamp and asked me to sign invoice and never went over list they had me initial. never heard from office about broken lamp so phoned and was told the damaged dept. wasn't there but would contact me still waiting a week later.

I found the whole experience of working with 2 men and a truck to be great.

The office staff were super helpful and described the services and how to best prepare for the day, no questions were too much trouble.

The moving staff we very professional and helpful on the day and moved us to the new apartment with no problems. The staff were punctual, disassembled furniture and moved the boxes very efficiently.

The whole moving process was made much less stressful by the office staff and the moving guys at 2 men and a truck. I would happily recommend them to my friends and colleagues.

Great service, the movers were on time as scheduled, were careful with the objects being moved, courteous and friendly. The movers had to deal with 2 high rise buildings with service elevators and negotiating a loading dock and weekday downtown traffic and made it all look easy.
Thank-you to Kody and Abdu for a job well done, and also Erna in the office for making all the arrangements.

The two movers that handled my move ( TIM and DALTON ) were absolutely fantastic! They worked in extreme heat and took excellent care of our belongings! Would ask for them again and will highly recommend them and your company to others