Reviews

Found the whole experience - from initial call right through to this survey - was excellent. We were moving my mum to a retirement residence, and her apartment was in disarray and she was very nervous. The moving team was very careful with her things, and very good at putting her at ease. Will use you for any moves we might have in the future, and will be sure to recommend you to anyone who asks!

Our team was polite and very hard working. It made the process seamless! Thank you!

Still waiting for follow up for damages. It’s been one month.

courteous and professional. good communication from both Doug and Curtis.

I wanted to let you know that the actual experience of the move was very different from what was promised. The movers did not want to wrap my furniture (they suggested it is ok to not wrap it), and they did not keep track of different drawers of my items, meaning that I have spent the weekend tracking down items as they did not put back items the way they were in my first condo.

The move was within the same building from a smaller to a larger condo and I did not expect to find two drawers items randomly jammed together. This happened for multiple drawers.

I was also missing a number of items which they miraculously “found” when I asked them to go look for them. (Some items they left in my old condo, some items they just discarded without asking me). The worst part is they tried to convince me that I never had those items to begin with.

They also tried to convince me that the drawers in the new sorry meant were smaller and could not fit my items and I had to show them that they were not correct in that assumption.

They also worked very slowly, way more slowly than I have seen other movers and packers work.

I’m still looking for items - missing a wine glass, missing a mug with art on it, missing scissors and tools. This was definitely a disappointment.

My two movers were fantastic--on time---friendly and respectful.

And went above and beyond--I had forgot my passport in one of my boxes, and the following day was Christmas eve.

Thankfully one of them was able to help me access the storage area so i could retrieve it.

Without that I would have lost an entire planned trip.

I'm very happy with the service--its my first time moving. And I plan on using it for future moves, and will also readily refer to others.

Your team was amazing! Tyrell, Brett, and Yonathan were incredibly polite and professional throughout the day and remained friendly to the end despite a surprise blizzard. Would 100% recommend!

Both guys that moved us were very professional, punctual and personable. Great members of your team.

- Cost and moving time were 3X over estimate!
- The 2 movers argued with each other using f-words, did not work as a team, and left a very poor, unprofessional impression on our condo neighbours and security
- One of the movers had a poor work ethic: He disappeared for more than an hour at a time; I had to look for him and ask him to come back up to the condo to help the other mover with wrapping and lifting
- Movers did not bring sufficient packing and padding materials
- In the end I had to directly help with moving the furniture to avoid losing more time
- I'm very concerned about the safekeeping of our furniture in the care of 2 Men and a Truck storage
- Worst move ever in my lifetime

Booking and moving were easy with 2 men and a truck, move was great and boys extremely helpful and careful. Would recommend to anyone as my move was over a distance also.