Reviews

On-time, professional and courteous. They made moving easy.

Lynda

Very happy overall with the move; should probably have made two trips but everything worked out.

Greay experience. More prompting required during booking to arrange closet boxes, mattress bags etc...

Had a great experience all-around. Very organized booking and confirmation. Moving team was very hard-working and effective. In particular, I'd like to thank and compliment Yonathan for doing a very good job managing the team and working non-stop to get our job done as quickly as possible. Thanks!

While my move is not yet complete making arrangements for my move was quick and the office team was always very responsive. The movers were very communicative on the day of the move, easy to work with and very courteous and efficient. I would be very happy to have the same team complete my long-distance move and deliver my belongings to my new home.

The movers were fantastic. They went out of their way to ensure I had a great experience.

The only issue I had was a mix up around parking specifically for the packing service. I told the office staff well before the move that there wasn’t any parking around me as it was right downtown and I wondered how we should handle that. I was told that a customer service vehicle could drop the packers and boxes off. I responded to go ahead with that. But when the packers showed up they were in a big moving truck and had not heard about this conversation. It took time to figure out what to do with this big truck and I was disappointed in the lack of communication from the office to the movers since I went out of my way to bring it up.

The team was fabulous, Tristan lead the team and was extremely professional and knowledgeable. There were 2 other people that had to go to other jobs, Doug was one and the other fellow I can't remember the name of. A 19 year old who goes to Central Tech (I can't remember his name at this time) was fantastic, great attitude and hard working. There was a man who was on his first day with your company who was very eager to learn.

Right from the quote to the final delivery of the furnishings, everyone I dealt with were so friendly, efficient and courteous. The two gentlemen who did the moving, Nigel and his team mate were great!

The only question I had was with 2 pieces of art work - no coverage in storage - maybe that is normal handling?

Both of my movers were excellent. Showed up on time, powered through moving everything while still ensuring my things were kept safe, and were generally just lovely. I would happily have them move my things again in future.