Reviews

04/29/2018

Anne

out of 5 stars
This is my second major inter-city move with this local company. This time was a little more complicated (tons of outdoor stuff) but the moving crew handled it with strong backs and cheerful attitude. I was AGAIN reassured that courteous, careful and professional service is available if you choose TWO MEN & A TRUCK. Thank you!
Anne
Response
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<div>We are thrilled you had a wonderful moving experience. Thank you for choosing Two Men and a Truck again for your moving needs. Enjoy your new home!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/28/2018

Kathryn

out of 5 stars
Andrew, Kyler and Jake were enthusiastic and professional movers. They took great care in packing up and then were solicitous in placing furniture and boxes where I wanted them, whether on first floor, the basement or the outdoor shed. I called the office a number of times and Sarah was always friendly and informative and helpful. I would recommend this company from St Catharines to anyone. Thank you. Kathryn
Response
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<div>We are so glad that the Men took care of your moving needs! Thank you for choosing Two Men and A Truck Niagara!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/27/2018

Joe

out of 5 stars
I only have good things to say about every part of the operation and would definitely refer them to friends and acquaintances.

Joe
Response
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<div>We are so happy you had a great move experience. We would appreciate your referrals. Thank you for choosing Two Men and A Truck Niagara!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/27/2018

Pam

out of 5 stars
I was happy with the service but very confused as I was told by the office that the time started from when they left the office and then, again, returned to the office. I did not want to go over the time because I did not want to spend more than the quoted $471. But when the two guys arrived at the door, they said okay you have 3 hours - and then they asked what I wanted done. I was assuming the office was about a 1/2 hour away from the home but was not quite sure so I tried to stick to about an hour or ana hour and a 1/2.
04/27/2018

Steve

out of 5 stars
My overall experience with TWO MEN AND A TRUCK was not positive. Unfortunately, the movers sent to perform the work were lacking in appropriate tools like power screwdrivers, pliers etc... causing significant delays in minor disassembly of items to be moved. We also were supposed to get 3 movers and ended up with 2 experienced movers and one trainee on the job for only a short time. This caused us a lot of delays and set backs in time. The experienced movers did not end up trusting the trainee to safely move the items we had and we often found ourselves having to help or supervise throughout the move making sure they used runners, blankets on new railings and floors etc... On a positive note, Management is very open to discussing and rectifying issues which is a big step.
04/27/2018

Andrew

out of 5 stars
The guys could have been a bit more careful of marring doorways.
But the were very polite, good natured and helpful.
I was surprised at the use of such a big truck when we said we only were moving a bed chesterfield one way and a loveseat and easy chair, the other way.
04/27/2018

Allan

out of 5 stars
The feeling of professionalisum started with the first phone call.
Ben the estimator arrived and gave us the estimate; a very nice fellow. On the moving day, Zack, Chris and Dave arrived on time and worked quickly and efficiently to complete the move. They are very personable and a pleasure to work with.
I highly recommend 2 men and a truck to anyone requiring their service.
Response
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<div>Thank you for your lovely comments. We are so happy that our team took care of your move so well. We hope you enjoy your new home!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/26/2018

Silvia

out of 5 stars
Tee were worried about how our move would go because we only had one elevator available for our whole building. From the beginning the whole team assured us that our move would go smoothly and it did. The moving team exceeded our expectations in every way. We could have not asked for better movers! They were extremely pleasant and even apologetic for the time it took despite the fact that it wasn’t their fault. We were truly impressed and very very happy with the service from start to finish. We will recommend your services to anyone who is moving and use your services again should the need arise. Kudos to the team. They are a hard working guys who smiled the whole time. Thank you so much for all your hard work! You deserve extra rewards for this challenging move.
04/25/2018

Laura

out of 5 stars
Sarah, who helped me on the phone, was so kind and understanding. She was outstanding! The two men who helped me move were also very kind, helpful and very fast and efficient! I was super impressed again with the service and the people. Moving is stressful but each of them made it doable and there were laughs included along the way! Thank you!
Response
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<div>Thank Laura for your kind words. We are so happy you were satisfied with your service. Thank you for choosing Two Men and A Truck Niagara and enjoy your new home!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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04/24/2018

Michelle

out of 5 stars
I come from a moving and storage family business that is no longer operating and I was VERY impressed with the service. I will use you for all my moves. Thank you.