Reviews
Maureen
I think the movers did a good job in getting my furniture moved from the 3rd floor to the 6th. They said it was an easy move and they would have it done in a ~2 hours. Unfortunately, it took 3.5 hours and they said it was because of having only one elevator. There were 12 pieces of furniture to move. When I moved into this building 3 months ago, it took the same length of time to move an entire household walking from the street, up the elevator and into my apartment. Yes, they did stop for about 10 minutes to help move some furniture in a room of which I did most of it and told me time was money. I am disappointed in the length of time it took them to do this. I will be moving again and I'm not sure I would use you again because of the time it took and cost.
Heather
Both Dan and Reg were AWESOME!!! They made moving day as pleasant an experience as it possibly could be!!
Response
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<div>We are so glad the men made your moving experience an awesome one. Thank you for choosing Two Men and a Truck Niagara!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so glad the men made your moving experience an awesome one. Thank you for choosing Two Men and a Truck Niagara!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Denise
Moving staff was great. First contact with Cody was good but there was no follow up or call back. I had to call back 3 times to get an answer on availability. The verbal quote I original got ended up being a he said/she said. I never received a written quote until 2 days before my move and it didn’t reflect what I discussed with Cody or Sarah. I had to call again and follow up with an email so everything was documented. I ended up paying for more than I was quoted.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>We are so glad your move was a great experience. We apologize if there was confusion or a mixup with the office and you. We would love to clarify everything with you if you could please call our office 905-641-2636 or email us at info3021@twomen.com<mailto:info3021@twomen.com>. Thank you for choosing Two Men and a Truck Niagara.<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>We are so glad your move was a great experience. We apologize if there was confusion or a mixup with the office and you. We would love to clarify everything with you if you could please call our office 905-641-2636 or email us at info3021@twomen.com<mailto:info3021@twomen.com>. Thank you for choosing Two Men and a Truck Niagara.<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Anne
The men were on time and greeted us with a smile. They worked hard. It was a pleasant and no stress experience. My friends will be calling soon as they have a move in the near future. Thank you for a pleasant and great experience.
Donald
Chris and Jake were outstanding. I had heard that our friends were going to use your company for a future move, so I thought I'd try your service. To say I was very happy was an understatement. I assured my friends that if they had Chris and Jake as their movers, they could rest at ease that their move would be handled with great care. This whole experience started great from the time I went into your office and was greeted by Sarah and the way Sarah explained your services. Sarah made me feel very comfortable and this was the start of a great experience. Sarah was able to arrange the move for the next day. I hope that these staff members are recognized for their great work. Today, people tend to find the time to complain, but not to shown their appreciation for a job well done.
Thank you
Thank you
Response
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<div>We are so happy our team made you feel at ease and comfortable. We appreciate you taking the time to review us and thank you for choosing us as your mover of choice. Enjoy your new home!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so happy our team made you feel at ease and comfortable. We appreciate you taking the time to review us and thank you for choosing us as your mover of choice. Enjoy your new home!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Nelly
They were fast, helpful, friendly and accommodating. Will use again!
Response
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<div>We are so glad your move was a great one. Thank you for taking the time to review us and for choosing us your mover of choice.<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so glad your move was a great one. Thank you for taking the time to review us and for choosing us your mover of choice.<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Kathleen
All three young men were excellent and polite and did an amazing job moving my belongings, I would have them move me again and I am going to recommend them to anyone needing movers! Thank you for the excellent service!
Response
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<div>We are so glad you had an excellent moving experience. Thank you for your recommendations and enjoy your new home!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so glad you had an excellent moving experience. Thank you for your recommendations and enjoy your new home!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Becky
I had a small internal move! The men were professional, caring, kind and did a excellent job!! Would definitely use them again and recommend them to anyone looking for a first class mover! Thank you for being a top notch mover!!!
Dana
We were very pleased with our movers. All of the young men had great attitudes and were very hard workers.
Response
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<div>We are so glad you had a great moving experience. Thank you for choosing Two Men and a Truck Niagara as your mover of choice. Enjoy your new home.<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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<div>We are so glad you had a great moving experience. Thank you for choosing Two Men and a Truck Niagara as your mover of choice. Enjoy your new home.<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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Robert
We were totally satisfied from pick up to delivery, as note in all "excellent" ratings above.
