Reviews

01/11/2019

Liz

out of 5 stars
Everyone involved in the process - from the first contact with the office right until signing off on the paperwork at the end of the move - was professional, courteous and extremely helpful.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>We are so glad you had an amazing moving experience with us. Thank you for choosing Two Men and a Truck Niagara as your mover of choice. Enjoy your new home!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/09/2019

Brian

out of 5 stars
This is the first time I have used professional movers and I would highly recommend your company. I thought the guys we had did a fantastic job. I will definitely refer your company to anyone. Thank you Brian.
01/08/2019

Betty

out of 5 stars
Both office staff and the men moving the furniture were great to deal with.
01/08/2019

Robert

out of 5 stars
Very professional men who were efficient and communicated frequently throughout the move. I would highly recommend this moving company!
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>We are so glad your move went smoothly. Thank you for choosing Two Men and a Truck Niagara.<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/07/2019

Tony

out of 5 stars
The fellows were on time, courteous and took care in wrapping the furniture. When we got to the storage container I was worried there wouldn’t be enough room; and I didn’t have a plan “B”. Chris, Charles and McLoughlan were able to use the existing space and managed to get everything in with a foot of space to spare! Good job.
01/07/2019

Kathy

out of 5 stars
Cody and Liam were excellent, very nice and helpful young guys. Hard workers, respectful and polite.
Response
<div class="bv-review-response-container">
<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>We are so glad your move went so well. Thank you for choosing Two Men and a Truck Niagara.<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/07/2019

Randy

out of 5 stars
The stress for this project of ours was reduced greatly by the fantastic job your staff did. In both setting up the job and the actual doing of the move.
The guys were very nice and courteous at all times and all questions were addressed with professionalism. Your Office Staff (Sarah) was very helpful and did a wonderful job in arranging the job. The person who did the initial assessment was really nice and gave us a real good feeling that we had picked the right company for the job. Once again thank you and we will always refer friends or people to your business.
Response
<div class="bv-review-response-container">
<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>We are so glad you had a stress-free move. Our team loves to help organize your move to make your moving experience a great one. Thank you for choosing Two Men and a Truck Niagara!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/05/2019

Maureen

out of 5 stars
I think the movers did a good job in getting my furniture moved from the 3rd floor to the 6th. They said it was an easy move and they would have it done in a ~2 hours. Unfortunately, it took 3.5 hours and they said it was because of having only one elevator. There were 12 pieces of furniture to move. When I moved into this building 3 months ago, it took the same length of time to move an entire household walking from the street, up the elevator and into my apartment. Yes, they did stop for about 10 minutes to help move some furniture in a room of which I did most of it and told me time was money. I am disappointed in the length of time it took them to do this. I will be moving again and I'm not sure I would use you again because of the time it took and cost.
01/03/2019

Heather

out of 5 stars
Both Dan and Reg were AWESOME!!! They made moving day as pleasant an experience as it possibly could be!!
Response
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<div>We are so glad the men made your moving experience an awesome one. Thank you for choosing Two Men and a Truck Niagara!<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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01/02/2019

Denise

out of 5 stars
Moving staff was great. First contact with Cody was good but there was no follow up or call back. I had to call back 3 times to get an answer on availability. The verbal quote I original got ended up being a he said/she said. I never received a written quote until 2 days before my move and it didn’t reflect what I discussed with Cody or Sarah. I had to call again and follow up with an email so everything was documented. I ended up paying for more than I was quoted.
Response
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<div>EXTERNAL: This email originated from outside of Bazaarvoice. Do not click any links or open any attachments unless you trust the sender and know the content is safe.<br/><br/>We are so glad your move was a great experience. We apologize if there was confusion or a mixup with the office and you. We would love to clarify everything with you if you could please call our office 905-641-2636 or email us at info3021@twomen.com&lt;mailto:info3021@twomen.com&gt;. Thank you for choosing Two Men and a Truck Niagara.<br/><br/>Thank you,<br/><br/>Amy Fitzpatrick</div>
<div><img src="https://s3.amazonaws.com/bvlocal/production/hub/41/node/83241/image/logo.jpg" style="display: block; margin-top: 25px; border: 1px solid #ccc; padding: 2px; max-height: 30px!important; max-width: 130px!important; background-color: transparent!important; border-color: transparent!important;" class="bv-review-response-logo"/></div>
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